Welcome to BTI Communications

When it comes to business phone systems, you need something that is reliable and easy to use so there are no problems that will hinder your business. You also want a communications solution that won’t cost your business a lot of money. At BTI, we can provide your business with everything you need for effective, cost-efficient communication between you and your customers, suppliers and partners.

Unified Communications Technology, Shoretel, Mitel & Hosted Phone System

To start, you want unified communications technology that will help keep your business on top of its game. Hosting your phone system with us is one of the ways you can help split the costs with other businesses so you can keep your own costs low and protect your bottom line. Our data center is the United States’ largest TIER 3 certified (by the Uptime Institute) data center for hosting your systems and servers. We can offer you a qualified Shoretel phone system or Mitel phone system to best fit what your business needs. We also own and operate our own carrier and conferencing services, which facilitate unlimited, managed, and reliable voice, data, and video services for your business at a fraction of the cost of doing these things yourself.

IP Telephone Services – Local Phone, VoIP Phone Service Provider

Phone services are a critical part of your business. Whether you want a local phone service provider, a VoIP phone service provider or a cloud based phone system, we can help you create a customized solution that will fit your business. We can work as your MPLS service provider, work with third parties with you, or create a unique public and/or private cloud network based unified phone system so you can reach out to your customers and your suppliers, and they can reach you always. We also offer expert design and implementation of contact center, interactive web, email, and voice response solutions and of course voice mail and automated attendant features.

Other Services

In addition to the other services mentioned, we can offer other features in communications. If you need a system monitoring tool, we can offer end to end network monitoring, traffic analysis, historical reporting and more. If you need a call center software solution to better your customer service, we can set it up and support it, monitor it, and manage the technology for you. We can help you set up a secure network including your local area, wide area, wireless, and mobile devices so you don’t need to worry about a security breach. BTI offers all your communication needs under one roof.